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FLAT RATE SHIPPING - AU $12.95 NZ - $18.95 30 DAY RETURNS

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NDIS ORDERS

Can I use my NDIS funding?

Yes. If this type of product is covered with your plan, and you are self-managed or use a Plan Manager (not the NDIA themselves), you can purchase using your funding.

How do I place an order using my NDIS funding?

  1. Choose your products and add the Participant's name and NDIS number in the 'Add a note' section of the cart (you'll find it at the top of your cart). This will ensure they are on the invoice for your plan managers to be able to process the claim.
  2. Check out, choosing Bank Deposit as your payment method. You won't need to pay anything, and it secures your items and order.
  3. You will immediately receive an order confirmation email with a link to your PDF invoice/receipt. Click on that link, download and send the invoice (not the link) to your plan managers. Your part is now done.
  4. The invoice has our ABN and bank details, so your managers can deposit the payment directly, and your order will be fulfilled as soon as the payment arrives.
  5. Once your order has shipped, you will receive a shipping confirmation email with the updated paid invoice/receipt link. You can keep that for your records.

If you have any questions or need any help at all, please don't hesitate to contact us. You can use the form below or call us; we'll be happy to help you.