Washing & Drying
Soak all new inserts in plain water for 12-24 hours, then give a regular wash without softener.
This helps to fluff up the fibres of the hidden layers and maximise absorption before use.
The inserts will shrink a little with the initial wash, which will make them easier to thread through.
Once soiled, remove from undies and give a good rinse to get out or dilute the urine as much as possible.
If left in, urine tends to get stronger, and you could end up with an ammonia smell.
They can then be left for up to 48 hours until a regular wash is done.
Wash on a long or regular cycle with your usual detergent.
Please do not use softener (or oily detergents) as this coats the fibres and stops the absorbency.
Do not use bleach.
Line drying is preferable. The sun will help kill any bacteria that may remain.
Can be tumble dried on low but as with all natural fibres, expect a little initial shrinkage.
Inserts are super absorbent, so they will take a while to dry.
FAQ & NDIS
Do you have AfterPay?
We now use PayPal Pay in 4, which is the same as AfterPay, and offered in Australia.
Simply checkout with PayPal and they will offer you that choice of payment method within your regular PayPal account.
Can I use my NDIS funding?
Yes. If this type of product is covered with your plan, and you are self-managed or use a funding manager, you can purchase with your funding.
How do I place an order using my NDIS funding?
- Choose your products and add the Participant's name and NDIS number in the 'Add a note' section of the cart (you'll find it above the subtotal in your cart). This will ensure they are on the invoice for your plan managers to be able to process the claim.
- Check out, choosing Bank Deposit as your payment method. You won't need to pay anything, and it secures your items and order.
- You will immediately receive an order confirmation email with a link to your PDF invoice/receipt. Click on that link and send the invoice to your plan managers. Your part is now done.
- The invoice has our ABN and bank details, so your managers can deposit the payment directly, and your order will be fulfilled as soon as the payment arrives.
- Once your order has shipped, you will receive a shipping confirmation email with the updated paid invoice/receipt link. You can keep that for your records.
If you have any questions or need any help at all, please don't hesitate to contact us. You can use the form below or call us; we'll be happy to help you.
Shipping & Returns
30 Day returns available for items that are un-used, un-washed and in original condition, including packaging sleeves.
Once the items are received and checked, a refund (minus original postage costs) will be given.
Flate rate $12.95 standard shipping with tracking anywhere in Australia.
Flat rate $16.95 standard shipping with tracking to New Zealand.
Express shipping options are available at checkout.
Fast dispatch within 1-2 business days.
These training pants we’ve been using instead of a night nappy during toilet training. It’s an added backup and helps alleviate any concerns of cleaning a big mess. We also use them for long car rides. Great product.
Yay to no big messes. Great to hear you are using them for long car rides too; they are really handy to have for travel. Thank you so much for leaving a review. It is truly appreciated.
These are exactly what I was looking for and they're working so well for my 2 yr old son. They're absolutely perfect. We weren't planning to night toilet train anytime soon but on his own he started waking up dry 99% of the time. When he does occasionally wee during the night though, he will empty his whole bladder and continue sleeping, so less absorbant training undies weren't going to do the job. Putting him in these means we can encourage his overnight dryness and not waste disposable pullups, but it's also no big deal when he does occasionally wee in his sleep. Absolutely love them!
I love this review, thank you so much! No big deal is exactly how we want accidents to feel with these undies.....that's why they're called No Worries Undies!
These have been brilliant for my 5 year old daughter for overnight. Had to come back and order more! I used a booster for overnight and hasn't leaked once. Can take a while to dry which is why I grabbed a few extras
Awesome! No leaks is what we love to hear. Thanks so much for leaving a review and for coming back for more. So glad they are helping your daughter
Amazing product and amazing customer service. If you have any concerns Emma is more than happy to try and help.
Always happy to help, and thank you so much for taking the time to leave a review; it's really appreciated!
We purchased the no worries undies and the swim nappies for our children. Emma was fantastic and very personable over email to address questions.
We would highly recommend these products to others!
Thank you so much, Catherine, and it was my pleasure to help you out. So happy you loved them!