Washing & Drying
Prep
Soak all new inserts in plain water for 12-24 hours, then give a regular wash without softener.
This helps to fluff up the fibres of the hidden layers and maximise absorption before use.
The inserts will shrink a little with the initial wash; we make them larger to account for that.
Rinse
Once soiled, remove it from the nappy and give a good rinse to get out or dilute the urine as much as possible.
If left in, urine tends to get stronger, and you could end up with an ammonia smell.
They can then be left for up to 48 hours until a regular wash is done.
Wash
Wash on a long or regular cycle with your usual detergent.
Please do not use softener (or oily detergents) as this coats the fibres and stops the absorbency.
Do not use bleach.
Drying
Line dry. The sun will help kill any bacteria that may remain.
Inserts are super absorbent, so they will take a while to dry.
Shipping & Returns
Returns
30 Day returns available for items that are un-used, un-washed and in original condition, including packaging sleeves.
Once the items are received and checked, a refund (minus original postage costs) will be given.
Shipping
Flate rate $12.95 standard shipping with tracking anywhere in Australia.
Flat rate $18.95 standard shipping with tracking to New Zealand.
Express shipping options are available at checkout.
Fast dispatch within 1-2 business days.